Microsoft, News Corp weigh web pact: source
SINGAPORE (Reuters) - You've got followers and post regularly, but ever wondered how popular you are on Twitter? An online tool that evaluates "tweets" can tell.
STOCKHOLM (AFP) - - Swedish streaming software Spotify announced on Monday the launch of a music application for the Symbian platform, used by the world's biggest mobile phone maker Nokia and other smartphones.
LONDON (AFP) - - Microsoft has held talks with Rupert Murdoch's News Corp over a possible plan for the software giant to pay the media company to remove its news websites from Google, a report said Monday.
NEW YORK (AFP) - - Online auction giant eBay apologized Sunday for a technical glitch that caused a one-day crash of its website search functions it attributed to a surge in holiday shoppers.
LAS PIEDRAS, Uruguay (AFP) - - A laptop is now finding its place alongside a notebook and pen in schoolbags in Uruguay, the first and only country to offer an Internet-connected computers to all public primary school students.
NEW YORK (Reuters) - eBay Inc said on Sunday it had restored a search function on its website overnight Saturday after a glitch led to searches returning either limited or no results throughout the day.
SINGAPORE — Samsung Electronics introduced recently 13 new printers and printing solutions at the picturesque Marriott Hotel along the bustling Orchard Road in this city-state.
WASHINGTON (AFP) - - With its deal to buy Revolution Money, American Express is taking aim at the growing market for online and alternative payments, in a challenge to recognized leader PayPal, analysts say.
Companies turn to contact centers to drive more business value in tough economic times, according to the 2009 Datacraft/Dimension Data Global Contact Center Benchmarking Report.
Datacraft's report has the highest level of participation over 11 years covered 554 contact centers located across 36 countries and five continents.
Of these, 26 countries are from Asia and a handful of respondent firms are from the country -- Access Worldwide Philippines, Bank of the Philippine Islands (BPI), StarTek and Telus International Phils.
Significantly, the number of contact centers which can sell to clients during an inbound call have gone up to 22 percent, according to the study.
Yet, cost optimization remains a key concern.