Cebu To Recruit BPO, KPO Workers Across Visayas and Mindanao

CEBU CITY, Cebu - In an effort to immediately address the manpower requirements of knowledge process outsourcing (KPO) and business process outsourcing (BPO) locators in Cebu, a local organization here will spearhead the recruitment of people across Visayas and Mindanao.

Cebu Investments and Promotions Center (CIPC) Managing Director Joel Mari Yu bared that instead of doing individual recruitment in provincial areas, the CIPC will gather all KPO and BPO companies here and bring them to various areas in Visayas and Mindanao through job fairs to look for highly-skilled and qualified employees.

"This will be a unified effort between CIPC, BPO and KPO companies here to promote Cebu as an employment destination," Yu said during yesterday's 2012 ICT-BPO Conference highlighting the ongoing Cebu Business Month organized by the Cebu Chamber of Commerce and Industry (CCCI).

He identified Bacolod, Iloilo, Tacloban, and Cagayan de Oro City as among the initial areas the CIPC will be visiting.

Yu intends to grow Cebu's KPO and BPO workforce to 100,000 in two years. The KPO-BPO industry in Cebu currently employs 70,000 to 75,000 people.

"We see no problem with infrastructure in Cebu because it's already in place. However, if we are to depend only on our own internal population, we are too small. We are insignificant," he said.

According to Yu, this move is meant to address the shortage of manpower supply in Cebu and secure its ranking in the list of "emerged" BPO destinations in the world.

Citing Tholons' report released last week, Yu said Cebu has kept its ninth place ranking in the emerged BPO destination list. Yu said CIPC is now studying countries included in the Top 20 list.

"We can get dislodged in the ranking not in terms of quality but in quantity," he said, following apprehensions that if industry stakeholders do not act fast, Cebu may be overtaken in the ranking if it remains complacent.

Yu said these BPO and KPO companies have already brought in opportunities "greater than Cebu's capability in terms of manpower requirement."

"Cebu's BPO and KPO sectors are growing significantly fast that if there are 20,000 available talents for this industry, they will all be absorbed in just a matter of weeks," he said.

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