Complete Guide to Lalamove Delivery Services and Rates in the Philippines

Venus Zoleta
·13 min read
Lalamove Philippines Guide | Moneymax
Lalamove Philippines Guide | Moneymax

Decades ago, people looking for delivery or moving services had to browse through telephone directories (if you know what they looked like) or ask around for recommendations from family and friends. For regular folks and small businesses with little resources, finding a logistics provider was that inconvenient.

But modern technology has changed all that. With your smartphone, you can easily and quickly book a vehicle to bring something from your place to another. One of the delivery companies that offer Filipinos that kind of convenience is Lalamove Philippines.

If you’re interested in using the Lalamove app for your personal or business deliveries, then read this Lalamove guide.

What is Lalamove?

lalamove philippines guide - what is lalamove
lalamove philippines guide - what is lalamove

Lalamove is an on-demand and scheduled delivery app that connects individuals and businesses to its partner drivers for same-day and door-to-door courier services. This online delivery company[1] operates in several countries across the United States, Latin America, and Asia, including the Philippines.

Read more: 20 Courier Services in the Philippines You Can Rely On

Lalamove Delivery Services in the Philippines

1. Lalamove Courier Service

Lalamove Philippines offers a wide variety of vehicle options through its app for the delivery of goods in different shapes and sizes, ranging from small parcels (and even valuables like cash and gadgets) to large and bulk items.

Motorcycle

lalamove philippines guide - lalamove courier service
lalamove philippines guide - lalamove courier service

Have small items such as food, groceries, clothing, or documents delivered via motorcycles through the Lalamove app. As long as your parcel is under 20 kg, a motorcycle can accommodate and send it to your chosen destination.

LalaJeep

LalaJeep is an affordable delivery service launched by Lalamove Philippines and the Quezon City local government to support jeepney drivers affected by the quarantine restrictions during the COVID-19 pandemic.

Currently, LalaJeeps deliver up to 600 kg of goods within QC only.

300 kg MPV

Lalamove also provides delivery van rental in the Philippines. The smallest and cheapest option among its van rental lineup is the 300 kg MPV, a utility van (e.g., Isuzu Crosswind, Mitsubishi Adventure, Toyota Innova, etc.) that can move fragile items such as cakes, plants, desktop computers, and small to medium appliances.

600 kg MPV

For transporting larger items such as furniture, Lalamove Philippines offers the 600 kg MPV (e.g., Foton Blizzard Hyundai Starex, Mitsubishi/Toyota L200, etc.) as a delivery option.

Small Truck

lalamove philippines guide - lalamove courier service
lalamove philippines guide - lalamove courier service

Moving to a new home? Need to deliver products to your customers? You can book a small truck (e.g., Hyundai H100, Mitsubishi L300, Toyota HiAce, etc.) through the Lalamove app.

This trucking service allows you to move bulky furniture and appliances like beds and refrigerators with much ease. If you run a business, you can have a small truck transport products, supplies, raw materials, and other items.

Medium Truck

The medium truck is the largest vehicle option available on the Lalamove app, making it ideal for lipat bahay, transporting construction supplies, equipment delivery for events, and other heavy-duty delivery needs. Examples of medium trucks for such purposes are Isuzu Elf, JAC Prince, and Mitsubishi Canter.

Long-Distance Truck

This Lalamove trucking service is for those who need to book a small or medium truck for transporting large and heavy items on distances of at least 40 km. The delivery coverage for long-distance trucks is from Metro Manila to Bulacan, Batangas, Cavite, or Laguna.

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2. Lalamove Purchase Service

What is Lalamove purchase service, you ask? Lalamove is one of the first courier companies to offer a pabili service as an add-on feature on its app. Through the Lalamove Purchase Service, you can book a personal shopper who will buy the items you need (worth up to PHP 2,000) while you stay at home and then deliver them to you via motorcycle.

3. Lalamove Logistics Services for Businesses

Small businesses in the Philippines that don’t have a fleet of vehicles for product delivery can save on logistics costs by using Lalamove’s third-party logistics services (also called 3PL).

Similar to personal deliveries, multiple vehicle options are available for business deliveries, including motorcycles, delivery vans, and trucks.

Lalamove’s corporate clients can access dedicated customer support through an account manager that assists with logistical concerns.

4. Lalamove Food Delivery Service

For restaurants and other food businesses in the Philippines, Lalamove Philippines provides a food delivery service that can bring food to customers within 55 minutes. When you avail of the food delivery service from Lalamove, the food will be placed in an insulated box (with no additional fee) to keep it hot and fresh. Lalamove’s partner drivers are trained to keep food items safe from contamination from the moment they’re picked up until they’re delivered.

Although offered by the same company, this particular service is different from LalaFood, which has a separate app. LalaFood works like Foodpanda and GrabFood in which customers can order food items from partner food establishments through the LalaFood app.

On the other hand, Lalamove’s food delivery service is integrated into the Lalamove app and can be used by online sellers who need to send food products to their customers.

Additional Lalamove Services and App Features

Aside from the main services of Lalamove, Philippines it also helps to familiarize yourself with its different add-on services and app features, so you can get the most out of the benefits of using the delivery platform.

1. Multi-Stop Deliveries

lalamove philippines guide - lalamove app services
lalamove philippines guide - lalamove app services

If you sell products online, it can be tedious and time-consuming to make multiple bookings for a number of deliveries. Lalamove removes that hassle for online sellers by allowing them to book deliveries to a maximum of 20 locations. This Lalamove app feature saves time and money on delivery fees.

2. Queuing Service

This Lalamove add-on service is mainly for MSMEs that need a driver to line up at an establishment to pick up, deliver, or process an item. You may also have a driver to stand in line at your preferred bank to deposit cash payments collected from your customers to your bank account.

3. Driver Carries and Additional Assistant Services

Use this additional Lalamove delivery service when transporting large and heavy items such as furniture, appliances, or office equipment. For delivery of items up to 50 kg, the Driver Carries feature would suffice. For heavier items, you have to book an additional assistant to help load, unload, and carry your goods.

4. Lalamove In-App Chat

lalamove philippines guide - lalamove app services
lalamove philippines guide - lalamove app services

There’s a built-in chat feature that enables users to contact the driver using the Lalamove app. You can send messages regarding delivery notes, any changes, or questions from before the item is picked up to before it’s delivered.

5. Lalamove COD Service

Lalamove Philippines has a cash on delivery (COD) service that makes it easy for online businesses to collect cash payments and for customers to pay for their purchases in cash.

Lalamove app users have three ways to use the COD service:

  • Multi-Stop and Cash Handling – Sellers book Lalamove delivery service to multiple customers. The driver delivers orders and collects payments from each customer and then returns to the seller to remit the payment and collect the delivery fee.

  • Queueing Service and Cash Handling – This COD option is the same as Multi-Stop and Cash Handling technique. But instead of remitting collected payments directly to the seller, the driver goes to the seller’s preferred bank to deposit the money.

  • Pabili Service – Sellers book a Lalamove Purchase Service and gives the order to the driver who will then pay for the goods on behalf of the customer. The driver delivers the order and collects the payment from the customer.

6. Lalamove Wallet

Lalamove has an e-wallet function integrated into its delivery app. Working like GrabPay, the Lalamove wallet enables you to make cashless payments safely and conveniently for deliveries booked through the app. The digital wallet can be topped up with at least PHP 300 using a Visa, Mastercard, American Express, JCB, or UnionPay credit card.

How Does Lalamove Work?

lalamove philippines guide - how does lalamove work?
lalamove philippines guide - how does lalamove work?

The Lalamove app is easy to use even for first-timers. Here’s how to book a Lalamove service through the app.

How to Use Lalamove App for Booking a Delivery

  1. Download the Lalamove app from Play Store or App Store[2] or go to the web app at web.lalamove.com.

  2. Open the app and register for a Lalamove account.

  3. Pick a vehicle type (motorcycle/MPV/small truck/medium truck) for your delivery need.

  4. Set your pickup and delivery locations. Make sure to provide correct delivery and contact information.

  5. Choose any additional service/s you’d like to avail of.

  6. Select whether you want to book a delivery later (Scheduled) or immediately (Deliver Now).

  7. Provide your order details.

  8. Choose your preferred payment method (Lalamove e-wallet/cash).

  9. Tap the Place Order button to confirm your delivery request.

  10. Wait for the Lalamove app to match a partner driver with you. The driver will come to your location to pick up the item/s. You may track the location of your driver in real-time through the Lalamove app.

How to Use Lalamove App for Booking a Pabili Request

  1. Download the Lalamove app from Play Store or App Store or go to the web app at web.lalamove.com.

  2. Open the app and register for a Lalamove account.

  3. Select “Motorcycle” from the vehicle options.

  4. Set your pickup and delivery locations. Use the store or establishment’s address as the pickup point and your current location as the destination.

  5. Under the Additional Services section, select “Purchase Service.”

  6. Select whether you want to book a delivery later (Scheduled) or immediately (Deliver Now).

  7. Provide your order details.

  8. Tap the Place Order button to confirm your pabili request.

  9. Wait for the Lalamove app to match a partner driver with you. The driver will go to the pickup location to buy the item/s for you. You may track the location of your driver in real-time through the Lalamove app.

Lalamove Rates 2020

Lalamove Delivery Rates

Lalamove Philippines charges a base fare plus a fixed fee per kilometer for delivery services[3]. Specific Lalamove rates depend on the vehicle type used and the distance from the pickup to the drop-off location.

Vehicle Type

Weight Limit

Size Limit

Delivery Fee

Motorcycle

20 kg

1.6 × 1.25 × 1.6 ft

PHP 50 + PHP 7/km

300 kg MPV

300 kg

4 x 3.2 x 2.8 ft

PHP 175 + PHP 20/km

600 kg MPV

600 kg

7 x 4 x 3.5 ft

PHP 350 + PHP25/km

Small truck

1,000 kg

7 x 4 x 4 ft

PHP 460 + PHP 30/km

Medium truck

2,000 kg

9 x 5 x 5 ft

PHP 1,900 + PHP 45/km

LalaJeep

600 kg

7 x 4 x 3.5 ft

PHP 200 + PHP 25/km

Long-distance small truck

1,000 kg

N/A

PHP 1,600 (first 40 km) + PHP 20/succeeding km

Long-distance medium truck

2,000 kg

N/A

PHP 3,700 (first 40 km) + PHP 35/succeeding km

Lalamove Rates for Additional Services

For every additional service you use in a booking, a corresponding amount will be added to your total Lalamove delivery cost.

Vehicle Type

Additional Drop Off

Cash Handling (COD)

Queueing Service

Purchase Service

Documents Processing

Additional Assistant/s

Motorcycle

PHP 40

PHP 30

PHP 60/hour

PHP 50 (+ PHP 60 if waiting time exceeds 30 mins)

N/A

N/A

300 kg MPV

PHP 45

N/A

PHP 150/hour

N/A

PHP 50

PHP 200 – PHP 450 (1 assistant)

600 kg MPV

PHP 50

N/A

PHP 150/hour

N/A

PHP 50

PHP 200 – PHP 450 (1 assistant)

Small truck

PHP 50

N/A

PHP 150/hour

N/A

PHP 50

PHP 200 – PHP 450 (2 assistants)

Medium truck

PHP 100

N/A

PHP 200/hour

N/A

PHP 50

PHP 200 – PHP 450 (2 assistants)

Lalamove Extra Fees and Charges

You’ll also incur additional fees when you avail of the Lalamove delivery service during after-hours (10 p.m. to 6 a.m.) and/or a holiday. A waiting time charge also applies when you make the driver wait from arriving at your location to starting the trip.

Vehicle Type

After Hours and Holiday Surcharge

Waiting time charge

Motorcycle

PHP 80

PHP 60/hour

300 kg MPV

PHP 150

PHP 150/hour

600 kg MPV

PHP 150

PHP 150/hour

Small truck

PHP 200

PHP 150/hour

Medium truck

PHP 300

PHP 200/hour

Lalamove Philippines FAQs

lalamove philippines guide - lalamove faqs
lalamove philippines guide - lalamove faqs

1. Is Lalamove 24/7?

Yes, Lalamove Philippines operates 24 hours a day, seven days a week, including holidays. Thus, it can accommodate urgent deliveries anytime.

2. Does Lalamove deliver outside Metro Manila?

The Lalamove delivery service covers the entire Metro Manila and nearby areas such as Bulacan, Rizal, Laguna, Batangas, and Cavite.

3. Which is cheaper: Lalamove or Grab?

Based on reviews posted online and the experience of this author, Lalamove’s rates are usually cheaper than GrabExpress both for short and long-distance deliveries via motorcycle.

Of course, the actual pricing of these two delivery companies might be different in your case. Factors aside from delivery distance such as additional services availed, delivery time, and vehicle type can affect delivery fees. It’s recommended that you download both Lalamove and Grab apps and compare the fees for a particular booking to see which one has a lower price.

4. Which is cheaper: Lalamove or Mr. Speedy?

For motorcycle delivery service, Mr. Speedy charges PHP 60 base fare plus PHP 5 per km, while Lalamove charges PHP 50 base fare plus PHP 7 per km.

If you do the math, the Lalamove delivery service is cheaper than that of Mr. Speedy for up 5 km distance. But for longer distances, Mr. Speedy offers a lower delivery cost.

5. Who pays for Lalamove delivery?

It doesn’t matter whether the sender or receiver pays for the Lalamove delivery service. The sender may pay upon pickup, or the receiver pays upon delivery.

Usually, the receiver of the package is the one who pays for the Lalamove delivery fee. This makes sense because the payment is made after the service has been completed.

6. Can Lalamove deliver pets?

No. Lalamove Philippines does not transport animals and even humans. Other things Lalamove cannot deliver include illegal or hazardous items such as firearms, sharp or flammable objects, and chemicals.

If you need to transport pets, you can book the GrabPet service that allows one large pet or two medium pets inside the car.

Read more: Cheap International Shipping Companies for Pinoy Online Shoppers

Final Thoughts

Lalamove Philippines is one of the reliable and affordable options for delivery services today, with multiple features that make life easier for its app users.

To make sure you’ll be getting the best and cheapest service, compare the prices and features of Lalamove vs other delivery apps before you book a delivery request.

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