DICT sets operational guidelines to ICT-BPO sector during ECQ

Aileen Cerrudo
·1 min read

The Department of Information and Communications Technology (DICT) has provided operational guidelines to the Information and Communication Technology-enabled Business Process Outsourcing (ICT-BPO) sector during the Enhanced Community Quarantine (ECQ).

Based on the guidelines, ICT-BPOs are recommended to adopt Work-From-Home (WFH) arrangements but are still allowed to continue workplace operations through a skeleton workforce.

“Employees are permitted mobility to and from their place of work within areas affected by the quarantine, provided that appropriate temporary accommodation and/or shuttle service arrangements, within the immediate vicinity of the workplace shall be provided,” the DICT said.

For the WFH arrangements, the ICT-BPO sector shall also transfer the necessary equipment to facilitate WFH arrangements within the periods set by the Inter-Agency Task Force for the Management of Emerging Infectious Disease (IATF-MEID).

“Guidelines include monitoring of personnel exhibiting symptoms of the disease, regularly sanitizing the office premises, and ensuring that employees have proper identification at all times,” the DICT said.-AAC

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