Insurance firm Aviva is closing three UK offices and reducing the size of others as it makes flexible working a permanent feature beyond the pandemic. The FTSE 100 firm is to close two offices in Broadland Business Park in Norwich and another in York by the end of March. It is not, however, abandoning any of its 14 locations in the UK, with both Norwich and York retaining one office in each of the city centres. It also said there will be no job loses. Aviva is seeking third-party occupiers for the two Broadland offices - which hosted 1,500 staff - as soon as possible. It aims for its 16,000 employees in the UK to be able to work from an office if they would prefer and expects most to do so at least one day a week, on a rotational basis. The insurer said plans to create a more flexible work environment have been in place “for some time”, and employees are being consulted in the process. The transition, however, has been accelerated by the outbreak of coronavirus which has seen workers across the country abandon the commute and turn their homes into work spaces. “The way we use our office space is changing significantly. As our people continue to work in a new flexible way we want our offices to inspire creativity and collaboration. Our intention is to invest in our sites to provide a more vibrant, inspiring and flexible workspace for our people,” Aviva said in a statement. “We are combining office space in some locations and reducing the space in others. We are not leaving any town or city where we currently have a presence”. “The next steps are to continue engaging with our people across these different locations, working with them to build the best working environment to support their needs, the needs of the business and our customers”, it added.