Girl in viral #Amalayer video speaks up

(Updated 11:31 p.m., 14 November 2012)

In the old days, an impatient commuter losing her cool and berating a security guard would only have attracted a small crowd. In the technology age, the crowd for such a mundane incident can be a large global audience of social media users and TV viewers. A cellphone video of a passenger scolding a guard at the Light Railway Transit (LRT) Santolan station went viral on Facebook Tuesday night, getting more than 68,000 shares and 17,000 comments, and aired on TV networks. The hashtag #AMALAYER, which came from the passenger's pronunciation of "I'm a liar," even trended on Twitter, both worldwide and in the Philippines. In a video sent by YouScooper Gregory Paulo Llamoso, passenger Paula Jamie Salvosa was seen giving a female security guard a tongue-lashing. “I’m a liar? I’m a liar?” Salvosa yelled. Reached by GMA News, Salvosa said she is willing to resolve the issue with the security guard, though it was the lady guard who first raised her voice. "Sabi n'ya sa 'kin, sumigaw, 'Miss, anong problema mo?' Sabi ko sa kanya, you are my problem!" she said. Salvosa added that the guard, identified as Sharon Mae Casinas, grabbed her arm. "Sabi ko, bakit? You have no right to drag me! Nagagalit ako kasi she grabbed me!" Salvosa said she would not have reacted that way if the guard had treated her well. For her part, Casinas said she asked the woman to put her bag through the X-ray machine for proper inspection. However, Salvosa began raising her voice. Casinas, on the other hand, said she remained calm despite the humiliation. "Nagkulong po [ako] sa kwarto sa sobrang kahihiyan," she added. Meanwhile, Salvosa said she is a victim of cyberbullying. She also denied that she owns the Twitter account @paulaharlow, as she has already deactivated her Twitter and Facebook accounts. "I want to be an example na may karapatan naman tayo. Cyberbullying ito," she said. Side comments and facial expressions In a news release, the Rail Transit Authority (LRTA) explained that Casinas was merely performing her duties as she requested Salvosa to put her bag through an x-ray machine. But the latter somehow missed the procedure and hurriedly tried to enter the station. LRTA Officer-in-Charge Emerson L. Benitez said that their security personnel are instructed to strictly implement the “No inspection, No entry” policy. The rule ensures the safety and security of passengers. Benitez admitted that this may inconvenience passengers. Therefore, security personnel have been instructed to “refrain from making side comments and facial expressions that may be offensive to our passengers.” Also, all LRT security personnel have undergone a seminar on Quality Customer Service Delivery before their deployment and are given refresher courses semi-annually. “Ms. Casinas displayed the right attitude expected of a security guard,” said the LRTA, “that is, to be courteous and tolerant in spite of the embarrassment.” Regardless, Casinas apologized for whatever action that she had committed deemed offensive by Salvosa, said the LRTA news release. — BM/DVM, GMA News

Loading...

Editor’s note:Yahoo Philippines encourages responsible comments that add dimension to the discussion. No bashing or hate speech, please. You can express your opinion without slamming others or making derogatory remarks.

  • N. Korea fires missiles in anger at South-US military drills
    N. Korea fires missiles in anger at South-US military drills

    North Korea fired two short-range ballistic missiles into the sea and vowed "merciless" retaliation Monday as the US and South Korea kicked off joint military drills denounced by Pyongyang as recklessly confrontational. The annual exercises always trigger a surge in military tensions and warlike rhetoric on the divided peninsula, and analysts saw the North's missile tests as a prelude to a concerted campaign of sabre-rattling. "If there is a particularly sharp escalation, we could see the …

  • Troops overrun BIFF bomb-making facility in Mamasapano
    Troops overrun BIFF bomb-making facility in Mamasapano

    Government troops captured Sunday a bomb and weapons factory of the Bangsamoro Islamic Freedom Fighters (BIFF) in Mamasapano, Maguindanao, the Armed Forces of the Philippines (AFP) announced yesterday. Col. Restituto Padilla, AFP spokesman, said the captured bomb and weapons factory is located inside an area controlled by radical Muslim cleric Ustadz Mohammad Ali Tambako at Barangay Dasikil in Mamasapano. …

  • No need for Revilla to visit son – prosecutors
    No need for Revilla to visit son – prosecutors

    Instead of filing an opposition, ombudsman prosecutors filed a manifestation yesterday expressing belief that there is no urgent need for Sen. Ramon “Bong” Revilla Jr. to visit his son at the Asian Hospital and Medical Center. “Based on the clinical abstract issued by the Asian Hospital on patient (Cavite) Vice-governor (Jolo) Revilla, which was submitted by accused Revilla in support of his Urgent Motion, Vice-governor Revilla is in stable condition and has stable vital signs, as of March 1, …

  • Couple married 67 years holds hands in final hours together
    Couple married 67 years holds hands in final hours together

    FRESNO, Calif. (AP) — After spending 67 years together as devoted husband and wife, there was no question how Floyd and Violet Hartwig would end their lives — together. …

  • How Islamic is Islamic State group? Not very, experts say
    How Islamic is Islamic State group? Not very, experts say

    CAIRO (AP) — Three British schoolgirls believed to have gone to Syria to become "jihadi" brides. Three young men charged in New York with plotting to join the Islamic State group and carry out attacks on American soil. A masked, knife-wielding militant from London who is the face of terror in videos showing Western hostages beheaded. …

  • 'Jihadi John' relatives under watch in Kuwait
    'Jihadi John' relatives under watch in Kuwait

    Kuwaiti authorities are closely monitoring several relatives of "Jihadi John" who live and work in the Gulf emirate where the Islamic State executioner was born, press reports said on Sunday. A number of relatives of Mohammed Emwazi, named as the militant who has beheaded at least five Western hostages, are working in Kuwait and like him hold British citizenship, Al-Qabas newspaper reported. "Security agencies have taken the necessary measures to monitor them round the clock," the paper said, …

  • Lawmakers split on tax exemption for Pacquiao
    Lawmakers split on tax exemption for Pacquiao

    Colleagues of boxing champion Manny Pacquiao at the House of Representatives backed yesterday a proposal to exempt his earnings from his May 2 fight with American Floyd Mayweather from income tax. Internal Revenue Commissioner Kim Henares has urged Pacquiao to promptly pay taxes on his May 2 earnings, which are projected to reach at least $120 million (more than P5.2 billion). …

  • Woman with slain Putin critic says she didn't see his killer
    Woman with slain Putin critic says she didn't see his killer

    MOSCOW (AP) — The 23-year-old Ukrainian model who was with slain opposition leader Boris Nemtsov tearfully recounted Monday their last dinner in a chic Red Square restaurant and their walk onto a nearby bridge — but said she did not see the gunman who pulled the trigger. …

POLL

Should Aquino be held accountable over the Mamasapano operations?

Loading...
Poll Choice Options