Girl in viral #Amalayer video speaks up

(Updated 11:31 p.m., 14 November 2012)

In the old days, an impatient commuter losing her cool and berating a security guard would only have attracted a small crowd. In the technology age, the crowd for such a mundane incident can be a large global audience of social media users and TV viewers. A cellphone video of a passenger scolding a guard at the Light Railway Transit (LRT) Santolan station went viral on Facebook Tuesday night, getting more than 68,000 shares and 17,000 comments, and aired on TV networks. The hashtag #AMALAYER, which came from the passenger's pronunciation of "I'm a liar," even trended on Twitter, both worldwide and in the Philippines. In a video sent by YouScooper Gregory Paulo Llamoso, passenger Paula Jamie Salvosa was seen giving a female security guard a tongue-lashing. “I’m a liar? I’m a liar?” Salvosa yelled. Reached by GMA News, Salvosa said she is willing to resolve the issue with the security guard, though it was the lady guard who first raised her voice. "Sabi n'ya sa 'kin, sumigaw, 'Miss, anong problema mo?' Sabi ko sa kanya, you are my problem!" she said. Salvosa added that the guard, identified as Sharon Mae Casinas, grabbed her arm. "Sabi ko, bakit? You have no right to drag me! Nagagalit ako kasi she grabbed me!" Salvosa said she would not have reacted that way if the guard had treated her well. For her part, Casinas said she asked the woman to put her bag through the X-ray machine for proper inspection. However, Salvosa began raising her voice. Casinas, on the other hand, said she remained calm despite the humiliation. "Nagkulong po [ako] sa kwarto sa sobrang kahihiyan," she added. Meanwhile, Salvosa said she is a victim of cyberbullying. She also denied that she owns the Twitter account @paulaharlow, as she has already deactivated her Twitter and Facebook accounts. "I want to be an example na may karapatan naman tayo. Cyberbullying ito," she said. Side comments and facial expressions In a news release, the Rail Transit Authority (LRTA) explained that Casinas was merely performing her duties as she requested Salvosa to put her bag through an x-ray machine. But the latter somehow missed the procedure and hurriedly tried to enter the station. LRTA Officer-in-Charge Emerson L. Benitez said that their security personnel are instructed to strictly implement the “No inspection, No entry” policy. The rule ensures the safety and security of passengers. Benitez admitted that this may inconvenience passengers. Therefore, security personnel have been instructed to “refrain from making side comments and facial expressions that may be offensive to our passengers.” Also, all LRT security personnel have undergone a seminar on Quality Customer Service Delivery before their deployment and are given refresher courses semi-annually. “Ms. Casinas displayed the right attitude expected of a security guard,” said the LRTA, “that is, to be courteous and tolerant in spite of the embarrassment.” Regardless, Casinas apologized for whatever action that she had committed deemed offensive by Salvosa, said the LRTA news release. — BM/DVM, GMA News

Loading...

Editor’s note:Yahoo Philippines encourages responsible comments that add dimension to the discussion. No bashing or hate speech, please. You can express your opinion without slamming others or making derogatory remarks.

  • Indonesia's Jokowi to speak to attorney general about Philippines death row convict

    Indonesia President Joko Widodo will consult with the attorney general on legal issues surrounding the case of death row convict Mary Jane Veloso, the Philippines presidential spokesman said on Monday. The statement came after the Philippines President Benigno Aquino met Widodo at the ASEAN summit in Kuala Lumpur and appealed for "humanitarian consideration" in the case. Widodo was sympathetic and was consulting with the Indonesian attorney general on the legal issues, he said. …

  • Halt Indonesia drug executions until graft claims probed: Australia
    Halt Indonesia drug executions until graft claims probed: Australia

    Australia on Monday urged Indonesia to ensure all legal processes have been cleared of corruption before executing two of its nationals, as bribery allegations surfaced regarding their drug smuggling trial. Foreign Minister Julie Bishop spoke to her Indonesian counterpart Retno Marsudi on Sunday evening while Prime Minister Tony Abbott has written to President Joko Widodo to again plead for the executions to be halted. "Bali Nine" drug traffickers Myuran Sukumaran and Andrew Chan could face …

  • Pagasa: Drought may worsen
    Pagasa: Drought may worsen

    The drought in 12 already dry areas in the country is expected to worsen as the summer season peaks next month, the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) warned yesterday. In an advisory, PAGASA said the provinces of Albay, Bataan, Batangas, Biliran, Cavite, Cebu, Ilocos Norte, Leyte, Misamis Occidental, Pampanga, Zamboanga del Norte and Zamboanga del Sur will continue to receive “way below” or “below normal” rainfall in May. PAGASA defines …

  • Maximum restraint for Phl troops in West Phl Sea
    Maximum restraint for Phl troops in West Phl Sea

    The military has advised its pilots conducting surveillance in the West Philippine Sea to exercise maximum restraint even if they are being bullied by Chinese troops. Armed Forces spokesman Brig. Gen. Joselito Kakilala said all actions of the pilots should be consistent with the declaration of conduct signed by claimant countries. Armed Forces public affairs chief Lt. Col. Harold Cabunoc said the Philippines should remain on moral high ground when it comes to the territorial dispute. A …

  • MMDA simulates rescue march after quake, tsunami
    MMDA simulates rescue march after quake, tsunami

    The Metro Manila Development Authority (MMDA) yesterday led the annual rescue march from Quezon City to Manila, giving rescue volunteers a glimpse of possible scenarios if the metropolis is hit by a strong quake or is inundated by a tsunami. Cora Jimenez, MMDA general manager, said 700 volunteer rescuers walked from the Quezon City memorial circle to the Bonifacio monument in front of the Manila city hall to simulate a response-exercise to a magnitude 7.2 earthquake. Renato Solidum, …

  • Islamic State threatens Mindanao, Phl tells Asean
    Islamic State threatens Mindanao, Phl tells Asean

    Foreign Affairs Secretary Albert del Rosario bared yesterday before the Association of Southeast Asian Nations (ASEAN) reports of the Islamic State of Iraq and Syria (ISIS) threat to the Philippines through the Black Flag Movement in Mindanao. Speaking before ASEAN foreign ministers, Del Rosario said the ISIS threat to Philippine security is real rather than imagined because of the Black Flag Movement’s pledge of allegiance to ISIS leader Abu Bakr al-Baghdadi. …

  • ‘Chinese reclamation affecting Phl’s energy security bid’
    ‘Chinese reclamation affecting Phl’s energy security bid’

    China’s occupation and buildup of its military structures in the West Philippine Sea and South China Sea is causing the country’s top energy official to get the jitters as the encroachment is seen as a huge dent on the Philippines’ efforts to achieve energy security. “It is a concern but if we don’t bring it to the United Nations, where will we bring it? We cannot bang heads with them,” Energy Secretary Carlos Jericho Petilla told The STAR in an interview over the weekend. The US Energy …

  • Phl to Asean: China getting de facto control
    Phl to Asean: China getting de facto control

    The Philippines yesterday urged the Association of Southeast Asian Nations (ASEAN) to unite and stop China’s massive reclamation in disputed waters as it will give China “de facto control” over the area and cause $100 million in marine wealth losses annually. At the ASEAN Foreign Ministers’ Meeting here, Foreign Affairs Secretary Albert del Rosario told his counterparts that the situation in West Philippine Sea had worsened just a year after the Philippines began to draw international …

POLL

Should Aquino be held accountable over the Mamasapano operations?

Loading...
Poll Choice Options