LTFRB (upper picture) & GRAB logo (lower picture)
MANILA, Philippines — The Land Transportation Franchising and Regulatory Board (LTFRB) has resumed its hearing on the alleged overcharging of ride-hailing company Grab Philippines.
During the hearing, Grab officials faced off against PBA party-list Congressman Jericho Nograles, who criticized the P2.00 per minute fare charge of the transport network company (TNC).
Before the hearing started, a Grab operator was kicked out the room by LTFRB chairman Martin Delgra for yelling at Nograles.
During the hearing, Grab explained to the board its pricing structure in charging their passengers for the ride-hailing service.
Things started to heat up after Nograles suggested that Grab owes its passengers P1.8 billion in refund for its alleged “illegal” charges in the past five months.
In the initial questioning of the board, it turned out that Grab is imposing the P2 per minute fare charge unbeknownst to the agency.
However, the company asserted that the LTFRB approved the fare scheme based on a department order issued in December 2016.
At present, discussions on the issue remain complicated and the board is still baffled as to how Grab was able to implement a P2.00 per minute charge on its rides. — Joan Nano | UNTV News & Rescue