GRAB Philippines, a company that provides food delivery as one of its services in Cebu, said they are investigating the issue of the 100 "banned" drivers for reportedly unknown reasons.
In a statement, Grab said they are carefully investigating the matter and will continuously rely on the facts and open communication channels with their delivery-partners.
"We thank [Cebu City] Councilor Mabatid for supporting our delivery-partners, and rest assured that we will reach out to our partners and address this matter in private," it said.
Cebu City Councilor Niña Mabatid revealed the drivers’ plight in a privilege speech during the City Council regular session on Wednesday, August 25, 2021.
The drivers' theory on why they were banned was allegedly when they availed themselves of a promo that Grab extended to a food shop in June 2021.
Mabatid, in an earlier report, said the drivers were banned from the Grab mobile application last June 28.
"Grab will always be committed to supporting the needs of our partners during these difficult times, and we also have a responsibility to ensure that all partners on our platform are incentivized through their honest work - and key to this, are rules and policies that continuously uphold the safety, security, and wellbeing of our consumers, merchants, and partners," it said. (JOB)