Greenhills Mall reopens, adjusts safety policy after hostage drama

Robie de Guzman

MANILA, Philippines – Greenhills Mall on Tuesday will reopen its doors to the public after the 10- hour long hostage drama involving a disgruntled former security guard on Monday, March 2.

In a statement, the mall operator assured it will be implementing policy adjustments to ensure the safety of their employees and shoppers.

“Greenhills Mall will reopen its doors to the public today. Management will be implementing policy adjustments to ensure the safety and security of our employees, tenants, and loyal patrons,” it said.

One of the security guards was injured while 30 others were held hostage by a former guard when he forced his way into the shopping mall on Monday morning.

The hostage-taker claimed there were irregularities in the mall and that he was dismissed from his job without due process.

The hostage situation ended after he was arrested by local police while speaking to the media to air his grievances.

Police later explained that allowing the hostage-taker to speak to reporters was part of the agreement in the negotiations to coax him to leave his weapons, including a gun and grenades, and set his captives free.

The Greenhills Mall management assured that the freed hostages are safe and have undergone stress debriefing.

“Management continues to cooperate with authorities and will have a post-incident assessment with the police to avoid a repeat of this unfortunate situation,” it said in a separate statement.

It also assured to look into allegations made by the hostage-taker against security agency officials who allegedly take bribes from tenants to disregard shopping mall policies.

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