Lenovo rolls out 3-year Premium Care service

TO BETTER support its loyal customers during the ongoing Covid-19 pandemic, global technology leader Lenovo is adding another year to its popular two-year Premium Care warranty solution for selected devices in its consumer lineup from July 1, 2020 onwards.

This means that all new IdeaPad, Yoga, Legion and IdeaCentre devices are now automatically covered for three years with Premium Care’s International Coverage and Local On-site Service, while those with existing warranties may be upgraded to the same.

Premium Care provides direct and easy connection to real Lenovo technicians, real fast resolution to PC troubles and holistic comprehensive support even outside of the user’s home country.

It also possesses the following customer services: 24/7 access to Lenovo technicians via phone, chat, e-mail and WhatsApp; comprehensive support for hardware, peripherals and software; on-site repair on the next business day; 'Getting started' and 'How to' assistance; and annual PC Health Check.

The three-year Premium Care service is bundled for free upon purchase of IdeaPad, Yoga, and Legion laptops and the IdeaCentre and Legion Tower gaming desktops with Intel Core i5 or i7 and AMD Ryzen 5 or 7 processors.

Meanwhile, users who want to extend their existing warranty for other Lenovo devices need to go directly to their nearest Lenovo or Legion Concept Store or any Lenovo authorized reseller. (PR)