A long line was seen at Heathrow Airport in footage posted to Twitter on September 24, with the airport saying there was a “systems failure” in the UK’s immigration and customs department.
In a statement on Twitter, the airport said: “This issue is impacting a number of ports of entry and is not an isolated issue at Heathrow. Our teams are working with Border Force to find a solution as quickly as possible.”
Andrew Probert, who filmed the footage, told Storyful he had been waiting in the line for an hour and a half.
Storyful has contacted the UK’s Home Office for comment. Credit: Andrew Probert via Storyful