Metro Manila, Cebu among top global BPO destinations

Two Philippine urban centers landed in the list of top 10 destinations for outsourcing companies this year, even as more areas in the country gain global attention.

Metro Manila was ranked 3rd while Cebu City took the 9th spot in the "2013 Top 100 Outsourcing Destinations" released by global outsourcing advisor Tholons.

"Today's current global market leader for voice BPO, the Philippines has proven that there's still more to gain in the services globalization industry," the report said.

Related story: Aquino says investors lining up for PH


"Based on the events of 2012, the Philippines continued to garner interest from large, Western providers, not only as an offshore delivery location, but likewise as a potential rich domestic market for IT Services," it added.

Metro Manila was topped only by Indian cities Bangalore and Mumbai. It claimed the spot earlier occupied by another Indian city Delhi, now in 4th.

They were followed by the Indian cities Chennai, Hyderabad, and Pune.

Cebu City also rose to being 8th from ranking 9th in the previous list, exchanging places with Dublin, Ireland.

Rounding out the list of 10 was Krakow, Poland.

Also read: Philippine economy grows 6.6% in 2012

More Philippine IT-BPO hubs were also included in the top 100 destinations globally.

Davao, although slipping by a rank, got the 70th spot. Sta. Rosa City in Laguna climbed two spots to ranking 84th while Iloilo was 93rd.

Re-entering the list was Bacolod City, ranked 94th, while Baguio City gets included in the list for the first time at 99th.

Among its Southeast Asian neighbors, the Philippines was also said to have the "most vibrant IT-BPO industry."

In other news: Trump Jr. wants U.S. ship saved before Tubbataha

But the Philippines is expected to post an even better performance this year, the Business Processing Association of the Philippines (BPAP) said.

"The year 2013 promises to be even greater as we expect revenues to increase to US$16 billion to provide employment to 926,000 Filipinos," said BPAP President and Chief Executive Benedict Hernandez.

He added that IT-BPO will remain the most robust sector in the country as firms address challenges and welcome more opportunities.

"We are steadfast in ensuring that the industry will achieve its targets of US$25 billion in revenues and 1.3 million full time employees by 2016," Hernandez said.

View related slideshow: Aquino's foreign trips: good for business?

Philippines President Benigno Aquino as he arrives at a summit in Russia's far eastern port city Vladivostok on September 8. Aquino has signed into law a bill to combat cybercrime, his spokeswoman ... more 
Philippines President Benigno Aquino as he arrives at a summit in Russia's far eastern port city Vladivostok on September 8. Aquino has signed into law a bill to combat cybercrime, his spokeswoman said, in a bid to stamp down on everything from forgery to child pornography less 
1 / 6
AFP News
Sun, Sep 16, 2012 4:56 AM PHT

Editor’s note:Yahoo Philippines encourages responsible comments that add dimension to the discussion. No bashing or hate speech, please. You can express your opinion without slamming others or making derogatory remarks.

  • The return of Gigi Reyes Ellen Tordesillas, Contributor - The Inbox
    The return of Gigi Reyes

    By Ellen T.Tordesillas This is going to be fascinating. Atty. Gigi Reyes, former chief of staff of Sen. Juan Ponce-Enrile who is included among those accused of plunder in connection with the misuse of Priority Development Assistance Fund, came back … Continue reading → …

  • Viernes Santo in Kalibo VERA Files - The Inbox
    Viernes Santo in Kalibo

    Photos by Little Wing Luna, VERA Files Text by Mitch Meñez Kalibo, Aklan--Viernes Santo or Good Friday is the most solemn of all the days in Holy Week. It commemorates the Passion and Death of Jesus on the Cross. The … Continue reading → …

  • Hugas Dugo VERA Files - The Inbox
    Hugas Dugo

    Text by Kimmy Baraoidan, VERA Files Photos by Chris Quintana and Kimmy Baraoidan Pakil, Laguna--In the small town of Pakil, Laguna resides a group of men who call themselves Hugas Dugo. Most members of the group are residents of the … Continue reading → …

POLL
Loading...
Poll Choice Options