MULTI-AWARDED retailer Metro Retail Stores Group Inc. (MRSGI) has bagged the Gold Bagwis award from the Department of Trade and Industry (DTI) for its stores in the Visayas.
“Through the Bagwis Award, we aim to inspire retailers to pursue the highest standards in consumer welfare, social responsibility, and quality of customer service. We would like to commend MRSGI for its tireless efforts and innovations to meet and even go beyond the needs of its stakeholders,” said DTI-Cebu Officer-In-Charge-Provincial Director Rose Mae Quiñanola during the awarding at the agency’s office in Cebu City.
Launched in 2006, the Bagwis Program aims to recognize establishments-- supermarkets, department/specialty stores, hardware stores, appliance centers and DTI-accredited service and repair shops-- that consistently uphold responsible business practices and consumer rights.
The program confers three levels of awards, namely, the bronze seal, silver seal and gold seal. The Gold Seal Award is given to establishments that comply with fair trade laws, establish a consumer relations office in their facilities, demonstrate excellence in social responsibility, and adhere to a given set of elements aligned with ISO 9001.
For practicing good business ethics, adhering to suggested retail processes and promoting the welfare of their employees, seven Metro Retail Stores in the Visayas received the program’s highest recognition for the Supermarket section: Metro Mandaue, Super Metro Lapu-Lapu, Super Metro Bogo, Metro Fresh & Easy Mactan, Metro Carmen, Metro Banilad and Super Metro Carcar.
For the award program’s Department store section, the Gold Seal was conferred to Metro Mandaue, Super Metro Lapu-Lapu, Super Metro Bogo and Super Metro Carcar.
These newly conferred awards gave MRSGI a total of 23 Gold Bagwis awards from 2018 to 2020. The awards are valid for three years upon conferment. (PR)