Mobile number portability now available

·2 min read

FILIPINOS can now switch mobile networks while maintaining their numbers after the Telecommunications Connectivity Inc. (TCI), a joint venture company of the three major telcos, announced that the country is now Mobile Number Portability (MNP)-ready.

“We wish to announce to the Filipino people that as of today, Sept. 30, 2021, the core services of mobile number portability are now ready,” TCI general manager Melanie Manuel said, in a statement.

Manuel said mobile phone users should expect to experience some inconveniences as they start offering the service.

“But we are confident that with the continued cooperation and hard work of our three partner telcos, we can say that finally, forever is here,” she said.

Manuel said internal and external porting across operators will be ready by Sept. 30.

Prepaid to postpaid porting is not yet applicable for Dito Telecommunity as they don’t have a postpaid service as of the MNP launch.

Domestic and international inbound and outbound services for SMS will be available across all telcos while voice calls and roaming will be limited at the onset but will be remedied in the soonest possible time.

Switching

Switching to other network providers can be done via automation. The process will take just 48 hours and porting out of an existing network and porting into a new one can only be done after 60 days.

A mobile phone user is eligible when he has an active sim or mobile number, no outstanding balance from his network provider, no porting transaction in 60 days and no record of fraudulent activity.

MNP is free-of-charge for the mobile phone users.

Smart Communications Inc. described MNP as a game-changer in the telco industry.

Under MNP, customers may also switch their prepaid account to a postpaid plan and vice-versa without replacing their mobile number.

“MNP is a game-changer, and Smart is best-positioned to champion this initiative and support the government’s call for world-class services for all Filipinos,” Alfredo Panlilio, PLDT Inc. and Smart Communications president and chief executive officer, said in a statement. (JOB)

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