Popcom 7 helpline and referral system

POPCOM 7 (Central Visayas) has made its helpline available to clients in the region from Monday to Friday at 8 a.m. to 5 p.m.

Areas of concerns include: Family planning (FP), Adolescent Health and Development (AHD) Sexuality, STI, HIV and Aids-prevention including teenage pregnancy, as well as Gender-based Violence (GBV).

Helpline numbers include the Popcom 7 Regional Center's landline number: 236-4963 and dedicated cellphone numbers of responders: 0936-972-

6651 (FP), 0925-877-4110 (AHD), and 0917-307-9355 (GBV).

The Popcom Helpline aims is to provide basic and essential information to clients on the above mentioned topics; make commodities available to clients with service provider, such as pills, condoms, and implant insertions; information dissemination on the concerns of young people -- physical and physiological information for adolescents, Gender-based Violemce (GBV) -- services to clients with a referral system in the barangay level following protocols to access services, creating a two-way intervention; and receiving

clients’ reports and other population-related issues.

Popcom 7's Helpline is only for basic information, and with GBV, for example, it is not intended for counseling. Otherwise, clients are referred to DSWD/MSWD and local service providers.

The Popcom Helpline has an existing manual and guidelines/protocol to follow based on the memorandum from Popcom Central Office. (PR)