THE Commission on Population and Development (Popcom) 7 has opened its helpline for its clients in the region Mondays to Fridays from 8 a.m. to 5 p.m.
Areas of concerns include family planning (FP), adolescent health and development (AHD), sexuality, sexually transmitted diseases, teenage pregnancy and gender-based violence (GBV).
Helpline numbers include the Popcom 7 regional center’s landline number 236-4963 and dedicated cellphone numbers of responders: 0936-972-6651 (FP), 0925-877-4110 (AHD), and 0917-307-9355 (GBV).
The Popcom Helpline aims to provide basic and essential information to clients on the above-mentioned topics; make commodities available to clients with service providers for pills, condoms and implant insertions; information dissemination on the concerns of young people (physical and physiological information for adolescents, and GBV); services to clients with a referral system in the barangay level following protocols to access services, creating a two-way intervention; and receiving clients’ reports and other population-related issues.
The Popcom Helpline is only for basic information. For GBV, the helpline is not intended for counseling. The clients under GBV are referred to the Department of Social Welfare and Development and other local service providers.
The Popcom Helpline has an existing manual and guideline to follow based on the memorandum from Popcom Central Office.