SSS offices overcrowded by members to beat June 15 contribution deadline

Marje Pelayo

MANILA, Philippines – Members of the Social Security System (SSS) still have until Monday (June 15) to remit their pending contributions for the months of February, March, and April. 

SSS Branch in Diliman, Quezon City can only accommodate up to 250 individuals in compliance with health protocols, specifically physical distancing measures being imposed by the government amid the prevailing risk of coronavirus disease (COVID-19) infection. 

The agency seeks understanding from members as it only operates on limited manpower.

“Ang gusto po natin ma-minimize ang overcrowding sa ating mga SSS office, [We want to minimize overcrowding in SSS offices],” said SSS Media Affairs Team Head Cecil Mercado. 

Ang ating workforce ay hindi pa fully implemented so hati-hati kami ng schedule [Our workforce is not yet fully implemented so we divide our schedule],” she added. 

Members have the option to process their transactions online.

But some still opted to go to SSS branches, such as in Diliman, because of specific concerns that cannot be processed online.

Nag-try ako kaya lang dito ako pinapunta kasi dito na raw sa main (office) ang transakyon ng reklamo ko [I tried but I was directed here to transact my complaint],” Manuel Albarido said. 

“Hindi raw kasi sila nag-generate ng mga lumang payment form na ganto so kailangan mo siyang i-direct, ima-manual mo [They do not generate an old payment form so I need to submit it directly and manually], ” noted another member, Carlo Mcdon. 

Hindi ako marunong mag-online [I don’t know how to do it online],” claimed Rosie Amparo.

Aside from remittance of contributions, SSS has also opened its services to those who wish to apply for pension and other benefits. MNP (with reports from Rey Pelayo)

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