A MANAGER of Jollibee Countrymall branch in Cebu City took to Facebook Friday, September 24, to share a story about a customer who wrote a “different thank you message” at the back of his receipt.
Mechelle Centurias, manager of Jollibee Countrymall, said on her Facebook post that based on the note written at the back of the receipt, the customer has Stage 4 cancer. She told SunStar that the incident happened Thursday, September 23.
The note reads:
“My Jollibee. Thank you sa 32 years. Karon akong last kaon nimo kay startin ugma, mag sugod na akong chemotherapy. Na koy stage 4 cancer. My doctor said that I have 3 months na lang. Once again, thank you my Jollibee. Until my next life. Aylabyu my Jollibee.”
Centurias said she could not hold her tears when she read the note. She even wrote on the comment section of her Facebook post that she checked the closed circuit television (CCTV) footage and saw the customer.
“I remembered how his eyes smiled when I called his number when his order was ready,” she said.
Below is Centurias’s post on Facebook:
“I was told that feedback is a gift. But this one is a totally different gift. It hits me to the core.
“One of our guests at Jollibee left this note at the back of his receipt. After silently eating at one corner of the store, he cleaned up his table, brought the tray at the claim area and left. Our dining crew saw the note written on his receipt and gave it to me. I thought it was a feedback from a dissatisfied customer but it wasn’t. It was a different ‘thank you’ message from someone who had his last Jollibee meal before his Chemotherapy for stage 4 cancer. He was sharing that his doctor gave him 3 months to live.
“With a heavy heart, I immediately took the chance to look for the customer at the dining area but I was told he just left. I lost the chance of speaking to him and to give him thanks and encouragement.
“To this ‘brave someone’ who just prepared himself for a big fight, we pray for your recovery. The 3 months your doctor gave you can be 3 years or 3 decades or longer. God gives miracles. We just have to believe and strengthen our faith.
“I hope we’ve served you better and made you happy when you’re at Jollibee. Welabyu.”
Centurias’s post has already garnered 527 shares and 49 comments as of this posting Friday, September 24. (Laureen Mondoñedo-Ynot)