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The Energy Regulatory Commission (ERC) has advised the Visayan Electric consumers to file their complaint regarding the expensive rates and other questionable charges in the billing to the distribution utility first. ERC Visayas Field Office Hub Operations Division Chief Joel Bontuyan has said it should be the Visayan Electric who will explain the rates, although the ERC had approved the rates a long time ago. Bontuyan made the statement after some consumers, along with the Philippine Movement for Climate Justice and other stakeholders of Visayan Electric, made an appeal during a public symposium dubbed “Why Electricity Rates in Cebu City are Expensive?” in Cebu City. The consumers want the ERC to explain the expensive power rates. But Bontuyan said the Visayan Electric is more knowledgeable on how it arrived at the computation, which is why it should be the one who should explain.

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