After exactly two months of work suspension, Toyota Motor Philippines (TMP) finally restarted operations at its Santa Rosa, Laguna plant last May 18, 2020, with the understanding that the return to work would “stimulate economic activities in the country,” the company said.
The return to work adheres to strict safety guidelines set by the Philippine Government to ensure the reduced risk of transmission of the Covid-19 virus.
TMP has the overall workforce currently reporting on single-shift operation with only 50 percent of the manpower permitted to resume work, as mandated by the government under modified enhanced community quarantine (MECQ) standards.
As more areas in the country ease into more relaxed community quarantine guidelines, Toyota started reopening some of the dealerships in its network beginning the second week of May.
As of last week, TMP reports that 66 out of the 70 Toyota dealer outlets nationwide have resumed operations with safety and sanitation guidelines also in place.
Aside from the reopening of dealerships, services have also resumed in the following service centers as of May 20:
- Toyota Alabang Service Center
- Toyota Shaw Service Center
- Toyota North EDSA Service Center
- Toyota Davao Body and Paint Center
- Toyota Negros Occidental Service Center
As part of the ‘new business normal,’ TMP requires its dealers to use thermal scanners on both customers and employees, and perform regular disinfection of their facility, with emphasis on common areas such as showrooms and reception areas.
Some dealers were required to change the layout of common areas to ensure social distancing is being strictly observed. Dealers will also have to limit the number of persons inside the dealership premises at any given time to allow for the effective implementation of social distancing protocol.
TMP’s dealership network urges customers to set appointments before visiting the dealer to avoid inconvenience, as dealerships will only be accommodating confirmed service appointments. Customers can book their service schedule easily through Toyota’s recently launched digital tool, MyToyota PH.
In compliance with the implementation of the enhanced community quarantine (ECQ) protocol, TMP announced the closing of the Santa Rosa plant and all dealerships in Luzon beginning March 17, 2020.