TraceTogether token replacement machines to be set up in malls, CCs

·Editorial Team
·2 min read
A mask vending machine in Singapore. Some of these machines will be retrofitted to become TraceTogether token replacement machines.
A mask vending machine in Singapore. Some of these machines will be retrofitted to become TraceTogether token replacement machines. (PHOTO: Reuters/Edgar Su)

SINGAPORE — TraceTogether token replacement vending machines will be rolled out at selected shopping malls as well as all 108 community clubs/centres (CCs) from next Monday (30 August). This will allow users to replace their tokens at any time of the day.

The Smart Nation and Digital Government Group (SNDGG) said in a media release on Wednesday (25 August) that it has worked with Temasek Foundation to retrofit the foundation's mask vending machines into token replacement vending machines.

Each vending machine holds about 1,400 tokens and can be used to replace tokens that are out of battery or are not working. The machine will allow for a token to be replaced if the previous collection was at least 60 days ago.

"Two vending machines were deployed at NEX and Sun Plaza on 26 July," it added in the media release.

"Public feedback has been positive, and SNDGG will be rolling out vending machines to all 108 CCs as well as selected malls with high footfall. The roll-out is expected to be completed by end-October."

The malls which will have the token replacement vending machines are: AMK Hub, Bedok Mall, Bugis Junction, Bukit Panjang Plaza, Causeway Point, Century Square, Chinatown Point, City Square Mall, Clementi Mall, Compass One, East Point, Great World City, IMM, Jcube, Jurong Point, Lot One, NEX, Northpoint City, Resorts World Sentosa, Sun Plaza, Tampines Mall, The Shoppes at Marina Bay Sands, Thomson Plaza, Tiong Bahru Plaza, Velocity, Waterway Point, West Gate, White Sands.

Free-delivery service for 1st-time token users

In addition to the vending machines, SNDGG is launching a free delivery service for first-time TraceTogether token users. The public can access this service via the TokenGoWhere website, and make a request by logging in with their Singpass account.

With the rollout of TraceTogehter token vending machines at more locations, the number of Token booths at CCs will be scaled back. Booths will remain in areas with a higher concentration of seniors who may require more assistance when replacing their tokens.

Meanwhile, the 17 token replacement booths at malls will cease operations on Tuesday after vending machines have been deployed in their place.

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